By entering this website, you certify that you are at least 18 years of age and agree to the following conditions:

Laboratory Use Only:

All products offered are strictly for in-vitro laboratory research. They are NOT for human or animal consumption or any form of therapeutic use.

Compliance:

You warrant that you are a qualified researcher or affiliated with a recognized institution. Any communication suggesting the misuse of these products will result in an immediate ban.

Legal Agreement:

You have read, understood, and agree to be bound by our Terms and Conditions, Privacy Policy, and Shipping/Refund policies.

Agree to Terms of Service

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Terms of Service

Welcome to Helix Labs. By accessing this website and/or purchasing products from us, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with any transaction.

1. Research Use Only Disclaimer

All products sold on this website are intended strictly for in-vitro laboratory research purposes.

Not for Human or Animal Consumption

Under no circumstances should these products be used as food additives, drugs, cosmetics, or medical devices.

No Medical Claims

Our products are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.

Professional Handling

Products must only be handled by qualified and trained research professionals.

Assumption of Risk

The purchaser acknowledges that there are inherent risks involved with the handling of research chemicals and assumes all responsibility for their use.

2. Eligibility and User Conduct

Age Requirement

You must be at least 18 years of age to use this website or purchase any products.

Affiliation

By purchasing, you warrant that you are affiliated with a legitimate research institution, university, or laboratory facility.

Prohibited Uses

We reserve the right to ban any user and refuse sales if we suspect the products will be used in an unauthorized or "off-label" manner (e.g., human consumption).

3. Payments and Orders

Payment Authorization

By placing an order, you authorize Helix Labs to initiate a one-time electronic debit (ACH/e-Check) from the account provided.

Final Sales

Due to the sensitive nature of research products, all sales are final. We cannot accept returns or exchanges.

Order Support

Customer service is our number one priority. If you have an issue with your order, please contact us directly at support@helixlab.shop or call (888) 898-5123. We will work in good faith to resolve your issue.

Price Adjustments

We reserve the right to update pricing, availability, and descriptions at any time without prior notice.

4. Intellectual Property

Copyright and Trademark

All content on this site—including text, graphics, logos, and code—is the property of Helix Labs and is protected by copyright and trademark laws. You may download or print materials for personal, non-commercial use only. Any other reproduction or distribution is strictly prohibited without written consent.

5. Limitation of Liability and Indemnity

"As-Is" Basis

This website and its contents are provided without warranties of any kind. We do not guarantee that the site will be error-free or uninterrupted.

No Liability

Helix Labs shall not be liable for any incidental, consequential, or punitive damages arising from the use of our products or website.

Indemnification

You agree to indemnify and hold Helix Labs harmless from any claims, losses, or expenses (including legal fees) resulting from your use of the products or your violation of these terms.

6. Privacy and Data Security

Your privacy is a priority. Please refer to our full Privacy Policy for details on how we handle your data.

Information Collection

We collect necessary data (name, email, shipping info) to process orders and improve your experience.

Encryption

All sensitive transactions are protected by industry-standard SSL encryption.

Communication

By purchasing, you opt-in to receive order updates and promotional emails. You may unsubscribe at any time.

7. SMS/Mobile Messaging

If you opt-in to our SMS program, you agree to receive marketing and order status alerts.

Opt-Out

Text "STOP" at any time to cancel.

Charges

Standard message and data rates may apply.

8. Governing Law

These terms are governed by the laws of Pinellas County, FL, USA. Any disputes arising from these terms shall be resolved through good-faith negotiations or in the courts of Pinellas County, FL, USA.